The Role of Information and Communication Technology in Improving the Financial Performance of Hospitals

We are witnessing that the healthcare system of Republic Croatia is faced with numerous challenges, especially financial ones. Many activities needed to improve condition. In this paper, emphasis on application information and communication technology (ICT) as a tool for reducing costs increasing income. The hypothesis work help ICT we can directly, but also indirectly, by applying through so-called Dynamic Balanced Scorecard (DBSC) influence business improvement. DBSC method enables evaluation operations indirectly employee education, optimization processes increased patient satisfaction. addition method, analysis collected literature, cost-benefit case studies used test hypothesis. Regarding structure work, introduction explains context hospital's operations, defines goals, research methods. This followed description conducted research. conclusion contains final considerations well suggestions future